• prcapitalgroup

    (@prcapitalgroup)


    I noticed today after updating plugins etc to my website that the mobile wheel is not functioning. I have checked plugins and reinstalled the theme. The host company checked the error logs and found this issue occurring with the theme itself.

    [Fri Mar 05 15:38:59.868614 2021] [fcgid:warn] [pid 11389:tid 125985368233728] [client 137.25.87.169:55592] mod_fcgid: stderr: the-events-calendar/common – Log: Initializing Tribe Events on Mar, 5th at 11:03:59 pm, referer: https://www.prcapitalgroup.org/wp-admin/theme-install.php?browse=featured

    Is there any way to resolve this issue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter prcapitalgroup

    (@prcapitalgroup)

    I have disabled the plugin for now to avoid the decoding issue.

    norahcii

    (@norahcii)

    I’m not sure what means ‘mobile wheel’, i checked your site but i see you have been deactivated it.

    Can you tell me or give me the plugin?

    Thread Starter prcapitalgroup

    (@prcapitalgroup)

    Hello,

    The site is active at https://www.prcapitalgroup.org/

    I apologize, I got this thread confused with another. But I deactivated Modern Tribe plugin. I also deactivated and re-installed the Event Calendar as mentioned to see if that would clear the issue.

    It appears the theme is having some issues according to the error logs my hosting company took a look at.

    I’m not entirely sure what else to do besides what I’ve done to reinstall the mentioned plugins. The host even helped me reset my directory without the plugins and I’m still having the “wheel issue,” which I’m referring to the menu tab on mobile.

Viewing 3 replies - 1 through 3 (of 3 total)
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