mobile website showing only homepage

  • Sharen McArthur

    (@sharenmcarthurgmailcom)


    6 years, 2 months ago

    For the last four years, I have used WordPress 2012 theme. I have used WPtouch Pro as my mobile website provider through their plugin and have had no problems with my mobile website and the 2012 theme.

    Last week, I decided to change to WordPress 2016 theme. After I changed to WordPress 2016 theme, my mobile website now only shows the homepage. I cannot get the three navigation bars to work. I changed back to WordPress 2012, thinking that would solve the mobile website problem. It didn’t. The three navigation bars don’t work.

    I then switched back to WordPress 2016 and deactivated my WPtouch Pro plugin. My desktop site then showed on my mobile website. I wasn’t happy with it because it showed two bottoms. (i.e., it repeated some of the widgets like login and register.)

    I then switched back to WordPress 2016. One thing I had forgotten to do was add the WPtouch Bottom widgets to the 2016 theme. I did that, thinking maybe that was the problem. It wasn’t. The three navigation bars still don’t work.

    One interesting thing is that when I customize WordPress 2016 and switch to the mobile theme in the customizer, I can click the three navigation bars and see my entire mobile website. If I can get to all of my mobile website in customization, why won’t it work on mobile phones?

    I contacted WPtouch Pro. They couldn’t find any problem. They think it is a browser problem and asked me to contact BlueHost. BlueHost couldn’t find any problem. The only thing I know to do with BlueHost is to do a backup and restore or talk to someone else at BlueHost to see if I get a different answer. I want to do a backup and restore only as a last resort.

    I looked at the information about WordPress 2016 theme and found this statement: It says WordPress 2016 has “a harmonious fluid grid using a mobile-first approach.”
    I am not sure what that means. Do you know what that means? Is WordPress 2016 not compatible with WPtouch Pro?

    There is no mention of a mobile website in the customizer for the WordPress 2016 theme, so I don’t see how I could fix the mobile theme.

    All I know is, I need help. Is there something I haven’t done?

    Thank you for your help.

    Sharen McArthur

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter Sharen McArthur

    (@sharenmcarthurgmailcom)

    My mobile website provider, WPtouch Pro, discovered the problem was a jQuery error pointing to the .js file generated by Power Pack’s JS minification.

Viewing 1 replies (of 1 total)
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