Mobile Website Menu not working

Hi @sfoerg,

Can you please revert the code if you’d changed it in the Himalayas theme and check it once?

Thanks and Regards,
Ankit

Hi Ankit,

what do you mean by reverting the code? I think I haven′t changed anything?

Many thanks and kind regards,
Selina

Hi @sfoerg,

Please contact us via our official site https://themegrill.com/ chat support so that we can provide you with the solution in real time and it will be easy for you to implement.

Thanks and Regards,
Ankit

Same here. We have the lastest 1.2.3 installed. Even your demo site does not work properly.

Hi there,

It seems like an issue that needed to be fixed from our end. We will check it and try to fix it in our upcoming update. Thank you for letting us know.

Thanks and Regards,
Ankit

Hello Ankit,

I just updated the theme. Now the mobile menu is not even showing up anymore. Do you have a solution?

Kind regards, Selina

Hi there,

We’d just released an update of Himalayas theme fixing the problem, can you please update it and check it once?

Thanks and Regards,
Ankit

Hi Ankit,

I updated it and cached it, it seems that there are problems with the plugin “Tables by Supsystic” Is it possible to solve this problems?

Many thanks and kind regards,
Selina

Hi @sfoerg,

I’d tested the plugin “Tables by Supsystic” as you mentioned, in my local environment and found out that the mobile menu working fine. There may be different plugin causing the problem, can you please try deactivating the used plugin one by one until the issue is resolved? And, if the problem goes away, enable them one by one to identify the source of your troubles.

Help link: https://docs.themegrill.com/knowledgebase/detecting-a-faulty-plugin/

Thanks and Regards,
Ankit

Hi @ankit,

i did it again with deactivating every plugin. The only time when the menu works is when I deactivate the “Data Tables Generator by Supsystic”. Are you sure you tried this one?
Can you check again?

Thanks a lot.
Kind regards,
Selina

• This reply was modified 4 years, 3 months ago by sfoerg.

Hi Ankit,
just want to add, did the new wordpress and himalaya theme update but its still not working.

Kind regards

Hi @ankit , do you have news?

best

Hi @sfoerg
Please contact us via our official site https://themegrill.com/ chat support so that we can provide you with the solution in real-time so that it will be easy for you to resolve this issue.

Thanks and Regards

Hello,

they told me within next theme update . but this was weeks ago. Any news on this?