• Resolved marcizus

    (@marcizus)


    Hello,

    we have ~10 events in one day. Viewing that day on mobile we can see first 5 and than there should be “see more” or something button but it is missing text so theres nothing. Take a look here: https://prnt.sc/2e353baq__mH

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 21 total)
  • Plugin Support Erica

    (@eeide)

    Hi @marcizus,

    I am seeing the More events text when viewing your site on mobile. Here’s a screenshot from my end.

    Can you please clear your browser’s cache and recheck?

    Thank you,
    Erica

    Thread Starter marcizus

    (@marcizus)

    Hello @eeide,

    this is my button. I override template with mine. We noticed that in dekstop version it is also not visible: https://prnt.sc/hA07UGJBRIRr What is interesting that 13 of May is working fine.

    Plugin Support Darian

    (@d0153)

    Hi @marcizus

    Thanks for providing additional information.

    There could be a plugin/theme conflict on your end. Could you try running a conflict test? I suggest conducting these tests on a Staging Server.

    If that doesn’t help, could you provide the version of the following? This will help me test and understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    Thread Starter marcizus

    (@marcizus)

    Hello,

    • PHP – 7.4
    • WordPress – 6.2.2
    • The Events Calendar – 6.0.13.1
    • Theme – is a hybrid. Its a custom theme based on ColorMag.
    Plugin Support Darian

    (@d0153)

    Hi @marcizus

    Were you able to run a conflict test on your staging site? If so, could I ask for your staging site’s calendar URL? I’d like to check it further on my side.

    If you have no access to a staging site, you can use the WP Staging plugin to create one easily.

    Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.

    Plugin Support Darian

    (@d0153)

    Hi @marcizus

    I hope you are well. Are you still experiencing this issue?

    If so, could you try running a?conflict test??I suggest conducting these tests on a?Staging Server.

    Let me know how it goes.

    Thread Starter marcizus

    (@marcizus)

    Hello,

    sorry for not replying. We are currently looking if this problem happens again. Maybe it was just a one time.

    Plugin Support Darian

    (@d0153)

    Hi @marcizus

    No worries. If the issue persists, please see the recommendation provided here and let us know how it goes.

    If you do have other concerns or issues you need help with, please create another support topic as indicated in the www.remarpro.com support guidelines.

    Plugin Support Darian

    (@d0153)

    Hello @marcizus !

    I hope you’re doing well. I just wanted to touch base and check in with you. It’s been a little while since we’ve heard from you. I was just curious if you had the chance to try out the recommendation provided above.

    Let me know if there’s anything I can assist you with.

    Thread Starter marcizus

    (@marcizus)

    Hello,

    I will let your know if anything changes.

    Plugin Support Darian

    (@d0153)

    Hi @marcizus

    Thank you for getting back to me. I will go ahead and close this ticket since it seems to be resolved.

    If you have any further questions on a different topic, please don’t hesitate to create a new ticket. We are always happy to provide our assistance and support.

    Thread Starter marcizus

    (@marcizus)

    Hello,

    so this happened again. If you look at the code of 5th of the August, you will see that the text is not printed. Website: autorenginiai.lt

    Thread Starter marcizus

    (@marcizus)

    I made a stage website: https://renginiai.etiva.lt

    Thread Starter marcizus

    (@marcizus)

    Problem with this file: /the-events-calendar/src/views/v2/month/calendar-body/day/more-events.php

    I changed sprintf to plain text and it started showing.

    Plugin Support Darian

    (@d0153)

    Hi @marcizus

    Thanks for your message. Just to confirm, are you using the language “Lietuvi? kalba” from Settings > General page? I’ll conduct additional tests on my end to try and replicate the issue.

    See- https://share.getcloudapp.com/bLuZbO1Q

Viewing 15 replies - 1 through 15 (of 21 total)
  • The topic ‘Mobile view day read more button missing’ is closed to new replies.