• Hello,

    While browsing thru my mobile version I saw a white area on the right screen side where I can scroll to. There is non on the left. (360px view)

    Does not happen at tablet view (756px).
    I want to remove that white space but don’t know where.
    I am using OceanWP and Elementor / +pro.

    Here are 2 screenshots of my view
    https://ibb.co/c7L17p
    https://ibb.co/kCu5YU

    Can anyone help me with that problem?
    Thanks a lot!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author oceanwp

    (@oceanwp)

    Hello, export your page as template, then create a new page, import your page in it and delete every section one by one to find which one cause this problem.

    Thread Starter liketheusp

    (@liketheusp)

    Hey,

    so I checked out which caused the problem. When I delete the animated header on top and go to responsive view mobile, I am not able to scroll to the right anymore.

    However, on an iPhone 5 I still see the right space and can zoom in and out of the page even tho the header is gone.

    https://ibb.co/hScGa9
    https://ibb.co/hy4JoU

    Is there a possibility to freeze the view for 320 pixels (which the iPhone 5/SE has), so I disable the white area?

    Theme Author oceanwp

    (@oceanwp)

    Hello, in all your sections, are you using the Strech feature of Elementor? If yes, try to disable it and check if it solves the problem.

    Thread Starter liketheusp

    (@liketheusp)

    Hello

    I solved the matter as a supporter mentioned.
    I deleted all sections and find which is causing the issue.

    The animated header was the issue. I inserted a margin left and right until it kinda worked.

    had the same issue on jb-motors.de. I added Icons in the top header and suddenly white again. I put the total size of all 3 colums at like 95 and it kind of worked.
    I think when anything extends the total size it will just bump out as a white area.

    cheers

Viewing 4 replies - 1 through 4 (of 4 total)
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