Mobile version problems

  • Resolved boi2015km

    (@backofficeitalia)


    4 years, 3 months ago

    Hi,
    i use your plugin with memcached and in mobile the website stop working.
    It’s impossible to scroll and the screen is locked. If I disable W3Total Cache the website works fine.
    Can you please help me to fix the problem?
    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @backofficeitalia

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    Can you please re-enable W3 Total Cache and disable the settings in Performance>General settings one by one, save all settings and purge the cache after each setting is disabled, and see which setting might be causing the issue.
    Thanks!

    Thread Starter boi2015km

    (@backofficeitalia)

    Hi,
    i found the problem with Facebook Chat. If I disable it the plugin runs well.
    In the next few days I will perform a more in-depth test to understand with which cache setting goes in conflict.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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