Mobile version not optimized

  • Resolved djimmyl

    (@djimmyl)


    3 years ago

    Hello,

    I bought a license of the plugin and installed it.
    It works perfectly in Desktop version, but is unusable in Mobile version.

    Is there a setting to use the plugin on smartphone?

    Waiting for your feedback,

    Sincerely,

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter djimmyl

    (@djimmyl)

    Solved!
    I define my cache plugin for not to save the plugin css.

    Plugin Support mivtt

    (@mivtt)

    Hi,

    Thank you for confirming problem solved.
    If you need further help, feel free to contact us on the premium forum.

    Best regards.

    Thread Starter djimmyl

    (@djimmyl)

    Hello,

    Unfortunately I realize that the mobile version of the plugin is displayed correctly but my site exceeds the screen limit when I display the plugin on a smartphone.

    I have tried several things, the only way to have a responsive site is to disable the mobile version.
    – Single cache file
    – Single cache file + don’t cache the css of Lucky wheel
    – Separate mobile cache file
    – Separate mobile cache file + do not cache Lucky wheel css

    I use wp-rocket as a cache plugin.

    It’s quite urgent we have to use it for December 1st.

    Thanks for your help.

    Plugin Support mivtt

    (@mivtt)

    Hi,

    Thank you for letting us know about these problem.
    In this case, please create ticket on the premium support forum cause we can not support premium users on the free forum.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Mobile version not optimized’ is closed to new replies.

Tags