Mobile Search no text field (Flatsome Theme)

  • Resolved pixiprints

    (@pixiprints)


    2 weeks, 6 days ago

    Hi!

    We are using FiboSearch Pro in our shop and I just discovered that the mobile search isn’t working. When opening the mobile menu, the FiboSearch bar is visible at the top of the mobile menu, but when tabbing on what looks like the “text area” of the search form, another overlay opens which still shows our placeholder but the keyboard doesn’t open and you cannot select / place the cursor in any sort of text field with your finger, it seems to be a text with no function.

    The issue can also be reproduced using a desktop browser, simply reduce the width and the mobile menu appears, the search bar isn’t clickable in this case either. Only when using a medium width (similar to a tablet), the mobile search bar suddenly becomes clickable.

    We updated to the most recent version but no change. I searched the forum and there seems to have been at least one case similar to ours using another theme (we use Flatsome, the other post was regarding Divi) and it recommended using a developer version of FiboSearch but the topic is over a month old and the developer version is now older than the most current official version, so I didn’t install the older version so far but I am happy to try so if instructed.

    I would very much appreciate some help.

    Thank you!

    Alex

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Thread Starter pixiprints

    (@pixiprints)

    Hi!

    I tried basically all options for the last 2 hours, checked the CSS and such, now suddenly it is working.

    So please ignore this post for the time being.

    Thanks

    Alex

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.