Mobile payment message: No Payment Methods Available for Your State

  • Resolved jessdeboerdesign

    (@jessdeboerdesign)


    4 years, 6 months ago

    This message only appears on mobile in sandbox environment:
    “Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangments.”

    I need to make sure that I can process payments via mobile before pushing live. I’ve checked that the SSL certificates are enabled and checkout is working on desktop.

    Any help is much appreciated!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @jessdeboerdesign,
    We have tested the scenario on our staging environment and payments are processing via mobile perfectly please have a look at the screenshots shared below also please share the screenshots of the settings you have made also it would be great if you can share a screencast video so we can look into the issues for you.

    https://we.tl/t-P8J56D20Eq

    Since that is a standard WooCommerce error message, the problem is likely to be a setting in WooCommerce, not in WooSquare itself. Could try modifying the setting in WooCommerce for “Default Customer Location”. I was getting that error message, and got rid of it by changing this setting. Also may need to define a shipping zone for “Locations not covered by your other zones” in WooCommerce, which WooCommerce will use if it can’t automatically detect the user’s location.

    Hi @whitmason,
    It’s nice to hear that your issue is resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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