Mobile Only not working correctly

  • Resolved ccroft

    (@ccroft)


    4 years, 1 month ago

    Hi
    I was using this to add mobile-only CSS on our site but when trying it in Chrome on my Samsung s20 Ultra the CSS added was not displaying. I debugged the page and confirm it was not showing until I set the snippet to load on all devices.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author 99robots

    (@99robots)

    @ccroft – Happy to look into this with the team. However, to do so, we need more info:
    1) Can you let us know what specific CSS should be visible on the site you provided?
    2) Did you check with another phone? Wondering if maybe Samsung s20 Ultra has something special going on compared to other phones?
    3) What browser are you using on mobile?
    4) Did you view source code on mobile?

    Thank you.

    Thread Starter ccroft

    (@ccroft)

    1- It is for showing a banner at the bottom of the screen on mobile.
    2- It worked correctly on iOS devices
    3- I was using Chrome
    4- Yes I checked source using debug options and it was not there

    Testing with the mobile detect php script the s20 shows as mobile/Android/Chrome so I not sure why HFCM is was not working.

    Plugin Author 99robots

    (@99robots)

    Hi @ccroft,

    Can you give us the screenshot of the banner that you are trying to show at the bottom of the screen on mobile?
    Also, can you give us the screenshot of the iOS device?
    We will look into it and then will try to solve the problem for you.

    Thanks.

    Plugin Author 99robots

    (@99robots)

    Marked this as resolved as we’re unable to reproduce and ticket is old without any response.

    If you get a chance, please do leave us a review so that we can keep this plugin free with ongoing updates, maintenance, and free support.

Viewing 4 replies - 1 through 4 (of 4 total)
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