Mobile Number Issue

  • Resolved John Sapiens

    (@musicsapiens)


    5 months, 1 week ago

    Hello,

    the mobile number is not accepted and the following message appears: “ This does not appear to be a valid mobile number.”

    Until a few days ago it always worked.

    I created a page to test the form: https://musicsapiens.com/reg-test/

    Thank you in advance.
    John

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter John Sapiens

    (@musicsapiens)

    I just discovered that if I disable the CookieYes plugin the mobile phone number is accepted.

    What should I do to fix the problem besides removing the CookieYes Plugin?

    Thread Starter John Sapiens

    (@musicsapiens)

    Now I should have solved the problem, although when CookieYes is active, in the “Mobile Number” field of the form it does not show me the country code with the country flag, this happens only on Google Chrome while in Safari it is visible.

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    Hi @musicsapiens,

    We have identified several JavaScript errors in the browser console related to the CookieYes plugin. These errors appear to be interfering with the functionality of RegistrationMagic’s JavaScript code. To ensure that RegistrationMagic operates smoothly, we recommend keeping the CookieYes plugin deactivated.

    Thread Starter John Sapiens

    (@musicsapiens)

    Thanks for your support and have a nice day!

    • This reply was modified 5 months, 1 week ago by John Sapiens.
Viewing 4 replies - 1 through 4 (of 4 total)
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