Mobile Navigation Menu Not Working

  • Mobile version of my website using Tiny Forge Theme not working well. The main issue is as follows:

    The menu bar (on mobile device) doesn’t show any item (such as about us, services, contact,) when the menu bar is clicked. Please how can I fix this? Thank you very much.
    My website is https://www.myklinelectric.com. Please view this my website on any mobile device and click on the menu bar, then you will understand my issue better.

    Thank you once again.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Theme Author Tomas Mackevicius

    (@tomasm)

    Hi, because it’s a new project, I recommend start using new advanced version of the theme:

    In terms of menu problems, please see:

    https://mtomas.com/389/tiny-forge-framework-child-themes-comprehensive-guide#Menu-in-mobile-view-is-not-working

    Theme Author Tomas Mackevicius

    (@tomasm)

    Please check this to enable Logo functionality in new theme:

    https://mtomas.com/389/tiny-forge-framework-child-themes-comprehensive-guide#Header-and-logo-configuration-options

    Thread Starter bimbims

    (@bimbims)

    Hello Tomas,
    Thank you very much for your prompt response. I sincerely appreciate your support. I will follow your suggested links and see if the issue could be resolved.

    I will get back to you as soon as the issue is resolved. Thank you.

    Thread Starter bimbims

    (@bimbims)

    I followed your suggestions but unfortunately I could not fix the mobile menu issue (nothing happens when the menu is clicked on mobile device). Issue wasn’t resolved even after all the installed plugins were deactivated.

    In addition, how can I upgrade the theme (Tiny Forge) to the advanced version after logging in to my wordpress?

    I really do appreciate your support and you shall be rewarded. Thank you as I await your response.

    Theme Author Tomas Mackevicius

    (@tomasm)

    Do you host with WP Engine or other hosting provider that does caching?

    The reason behind menu not working means that JavaScript file most likely were minified and compressed, sometime this process makes changes to the code, so it stops working.

    If you have caching plugin, it may not be sufficient to disable it, it is better to disable JavaScript concatenation and/or minification.

    Thread Starter bimbims

    (@bimbims)

    Once again I appreciate your prompt response despite your tight schedule and limited time. You are indeed the best!

    I host with WP Engine (Go daddy).
    How do I disable the JavaScript concatenation and minification after I have I disabled all the plugins? I am sorry I’m still a begineer in the world of coding.

    Thank you very much for your time, while I look forward to your reply.

    Theme Author Tomas Mackevicius

    (@tomasm)

    I would say the easiest way is to write to the support of your hosting. Ask how to disable/adjust cashing so it would not affect JavaScript files.

    Let’s see what they will respond.

    New theme should go live in several days. I will provide you the link.

    Thread Starter bimbims

    (@bimbims)

    Okay.

    Thank you very much for your response. You are the best!

Viewing 8 replies - 1 through 8 (of 8 total)
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