Mobile multiple select filter works the first time

  • Hi!
    Thanks in advance for any help you can provide.

    I was just made aware of and odd behavior from the filter

    on the mobile version I chose to use this filter
    Type: select
    with Multiple select option

    The first time an user tries the filter and selects multiple options, the filter works, and shows the desired products but when the user tries again and selects other filters and clicks the update button…the filters seems to be uploading, but what shows after that process is the default first page of the products with no filters applied.
    I tried clicking the reset button and applying the new filter again, but it just keeps showing the first page unfiltered

    What could I be doing wrong?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Dmytro Holovnia

    (@dholovnia)

    Hi,

    I did test it and as I see you are right. On mobile for some reason multiple select is not firing ‘change’ event.

    Our developer will check how to fix it. You can use there checkboxes with the fixed height for now.

    Regards,
    Dima

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Our developer did check your site. For mobile select you have some custom styling/scripts. This also break our filters as they are not getting needed events.

    Thread Starter vantraumer

    (@vantraumer)

    Thanks a lot for your answer Dima. But where could I find these styling/scripts? is this inside the filter plugin or is this aditional css on wordpress.

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    Sorry but I don’t know. You can create dev/test environment and test it there with another theme.

    Plugin Author Dmytro Holovnia

    (@dholovnia)

    I did test locally multiple select again and it is working on mobile.

    Plugin Author RazyRx

    (@razyrx)

    Hello @vantraumer,

    It is some script in your theme or some other plugin.

    Regards,
    Oleg

    Thread Starter vantraumer

    (@vantraumer)

    Thank you so much for your kind answers! I decided to use the other type of select, since I don’t have enough knowledge to work with scripts…

Viewing 7 replies - 1 through 7 (of 7 total)
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