• Hey,

    It’s me again…One last issue…I’m having trouble getting the trigger of my menu button ‘Instant Quote’ to work in mobile and tablet. It works fine in desktop.

    any suggestions??

    Thanks again

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Jory Hogeveen

    (@keraweb)

    Hi Rick,

    Just tested it on my device (Android) and it works fine here! What kind of device are you testing with?

    Cheers, Jory

    Thread Starter Rick Hodges Jr

    (@dimu505)

    Hmm interesting…I was on my iphone 6s…

    Plugin Author Jory Hogeveen

    (@keraweb)

    Hi Rick,

    I’ve found this topic on StackExchange:
    https://stackoverflow.com/questions/14795944/jquery-click-events-not-working-in-ios

    It seems it has something to do with iOS in general.
    You could try that CSS fix… (cursor: pointer;)

    I don’t have an iPhone to test with. Let me know if that works for you. If so, I’ll add it to the plugin as a base CSS style for all triggers.

    Thanks! Jory

    • This reply was modified 6 years, 6 months ago by Jory Hogeveen.
    Plugin Author Jory Hogeveen

    (@keraweb)

    Hi Rick,

    Didn’t hear from you anymore.
    Did you manage to find/fix the problem?

    Thanks, Jory

    Thread Starter Rick Hodges Jr

    (@dimu505)

    Hey Jory,

    I added the CSS but no luck. Maybe I have the css in the wrong place…where should I place it??

    Plugin Author Jory Hogeveen

    (@keraweb)

    Hi Rick,

    I see this button already has the correct CSS so that is not the issue.
    If I check in Chrome (simulate iPhone 4 and 6) it also works fine.

    From what I can find online it should just work… I’ll search and test some more (need to find someone nearby with iOS to test haha)

    Thanks, Jory

    Plugin Author Jory Hogeveen

    (@keraweb)

    Hi Rick,

    I was able to test on an iPhone 5, 6, 7 and 8 with the help of others. All worked fine.
    What kind of iPhone and iPad are you using? And what browser?

    Thanks, Jory

    Thread Starter Rick Hodges Jr

    (@dimu505)

    Ok great…Maybe it’s my phone…I was using Safari as a browser…Thanks for everything! I haven’t heard anything from the client, so all is well…

    Plugin Author Jory Hogeveen

    (@keraweb)

    No problem! I know for sure that the iPhone 5, 6 and 8 were also using Safari as the browser. Might still be a different version though.
    If do you however find what might be the cause let me know so I can further investigate. I’ll mark this topic as resolved for now.

    Thanks, Jory

    Thread Starter Rick Hodges Jr

    (@dimu505)

    Ok sure will. Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
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