Mobile Menu toggle not working

Dear @chapselle,

I trust this message finds you well.

Thank you for reaching out to us. To better assist you, could you please provide a screencast of the issue you’re encountering? Additionally, sharing your website error log would be extremely helpful for our technical team to analyze the problem thoroughly.

I appreciate your cooperation and look forward to your prompt reply.

Regards,
Sumit

Hi,

Thank you for your response.

I can’t really provide a screencast since it’s when I tap on the toggle button on my phone, the menu (which is supposed to slide in from the left) doesn’t open. I would have to film myself pressing on the toggle button with my finger, on my phone…

Here’s the log for today :

[30-Jan-2024 16:17:34 UTC] PHP Deprecated:  ltrim(): Passing null to parameter #1 ($string) of type string is deprecated in /home/******/public_html/wp-includes/formatting.php on line 4494

[30-Jan-2024 16:18:03 UTC] PHP Deprecated:  Implicit conversion from float 0.09608025748351091 to int loses precision in /home/******/public_html/wp-content/plugins/supreme-modules-for-divi/includes/class-dsm-supreme-modules-for-divi-review.php on line 68

[30-Jan-2024 16:18:03 UTC] PHP Deprecated:  Implicit conversion from float 5.00989914021164 to int loses precision in /home/******/public_html/wp-content/plugins/supreme-modules-for-divi/includes/class-dsm-supreme-modules-for-divi-review.php on line 75

[30-Jan-2024 16:18:12 UTC] PHP Deprecated:  Implicit conversion from float 0.09608054287163877 to int loses precision in /home/******/public_html/wp-content/plugins/supreme-modules-for-divi/includes/class-dsm-supreme-modules-for-divi-review.php on line 68

[30-Jan-2024 16:18:12 UTC] PHP Deprecated:  Implicit conversion from float 5.009914021164021 to int loses precision in /home/******/public_html/wp-content/plugins/supreme-modules-for-divi/includes/class-dsm-supreme-modules-for-divi-review.php on line 75

[30-Jan-2024 16:18:18 UTC] PHP Deprecated:  Implicit conversion from float 0.09608073313039066 to int loses precision in /home/******/public_html/wp-content/plugins/supreme-modules-for-divi/includes/class-dsm-supreme-modules-for-divi-review.php on line 68

[30-Jan-2024 16:18:18 UTC] PHP Deprecated:  Implicit conversion from float 5.009923941798942 to int loses precision in /home/******/public_html/wp-content/plugins/supreme-modules-for-divi/includes/class-dsm-supreme-modules-for-divi-review.php on line 75

Thank you for your help

Dear @chapselle,

To better assist you and troubleshoot the issue you’re facing, could you please provide the following information:

1. WordPress version
2. Responsive Menu version
3. PHP version of your website
4. Database version of your website

This information will help us pinpoint the source of the problem and provide a more accurate solution.

Looking forward to your reply.

Regards,
Sumit

Hello,

Thank you for the follow-up

WordPress – 6.4.3
Responsive menu – 4.3.2
PHP – 8.1.18
Database – mysqlnd 8.1.18

• This reply was modified 10 months ago by chapselle.
• This reply was modified 10 months ago by chapselle.

Dear @chapselle,

To better understand and address the issue you’re facing, could you please record a short video demonstrating the problem? This will provide us with valuable insights and help us to effectively identify and resolve the issue.

Your cooperation is appreciated, and I look forward to receiving the video.

Regards,
Sumit

Hi,

I’m not sure how this will help you but here is a video : Responsive Menu toggle button not working.mp4

Hope it helps !