Mobile menu slider is not working (GeneratePress)

  • Resolved crisbarrion

    (@crisbarrion)


    8 months ago

    Suddenly, our mobile menu slider is not working, the humber and close “x” are there, and they are clickable. We are using GeneratePress themes, they advised me to disable lite speed and the mobile menu worked. I have tried to disable minify both for CSS and JS, but nothing happened, even removed JS tuning.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter crisbarrion

    (@crisbarrion)

    Hi @qtwrk this is the report number: SPMRNIBB

    Thread Starter crisbarrion

    (@crisbarrion)

    Hi there,

    Is there any update about this?

    Thread Starter crisbarrion

    (@crisbarrion)

    Hi,

    I have turned off the Load JS Deferred from Deferred to OFF and the mobile menu worked again. Do you have any advice about this?

    Plugin Support qtwrk

    (@qtwrk)

    that usually means you have to exclude the menu related javascript from being deferred

    meanwhile , please try upgrade to v6.3.0.1 , see if it improves

    Thread Starter crisbarrion

    (@crisbarrion)

    Hi,

    I updated the plugin and it is still the same.

    1. Placed js file url in JS Excludes then selected Deferred and run test but it didn’t worked.
    2. Placed js file url in JS Deferred / Delayed Excludes then selected Deferred and run test but it didn’t worked.
    Plugin Support qtwrk

    (@qtwrk)

    you may need to put releavant JS into both exclude fields

    and also , you probably need to check inline JS as well

    Thread Starter crisbarrion

    (@crisbarrion)

    Hi I have tried those but still it was not working, I have cleared the browser’s cache in case changes will be applied.

    Plugin Support qtwrk

    (@qtwrk)

    please try put same exclude string, into both JS exclude and JS defer exclude fields

    Thread Starter crisbarrion

    (@crisbarrion)

    Hi,

    How do I do that? I notice that when turning off all JS settings and tuning, all JS scripts are not working on mobile. But when I deactivate the plugin, all JS are working on mobile.

    Plugin Support qtwrk

    (@qtwrk)

    wait a second , now you got me little confused , did you say the issue was caused by setting Load JS Deferred from Deferred to OFF? ?

    are other JS options also invovled ?

    Thread Starter crisbarrion

    (@crisbarrion)

    Yes, before the problem didn’t occured, but since two weeks ago, I found out the the navigation menu in mobile is not working, so I disabled the plugin and it worked. Then when I deactivated again I tried to turn off the Load JS Deffered the mobile menu worked. But as of now, even though I turned off all JS settings and tunings, the mobile menu is not working.

    • This reply was modified 7 months, 2 weeks ago by crisbarrion.
    Thread Starter crisbarrion

    (@crisbarrion)

    So right now even if all JS settings are turned off, the mobile menu is not working. But when I deactivate the plugin mobile menu is working.

    Plugin Support qtwrk

    (@qtwrk)

    looks to me you still have some JS option enabled , please verify

    Thread Starter crisbarrion

    (@crisbarrion)

    This is my settings now:

    https://postimg.cc/tYFSbRXZ

    https://postimg.cc/TLZ08FFJ

Viewing 15 replies - 1 through 15 (of 18 total)
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