• Resolved peopleinside

    (@peopleinside)


    Hi,
    when I use sepphire color the mobile menu is not visible.
    How I can resolve? Custom CSS?
    But with code?

    Can you please help me?

    Screenshot 1
    https://i.postimg.cc/NFRDSS9H/1.jpg

    Screenshot 2
    https://i.postimg.cc/tR6BsZS4/2.jpg

    Also the loading image I have has wrong background.
    I want use blue but your color set seems completely wrong. I can just use the default ad as free I cannot add CSS

    I need resume dark for now, color that I don’t like.

    Thanks

    • This topic was modified 3 years, 1 month ago by peopleinside.
    • This topic was modified 3 years, 1 month ago by peopleinside.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter peopleinside

    (@peopleinside)

    Thank you @sabbirsam for this reply.
    I don’t know why I never get email notification about your response…

    Anyway in the free plug in custom CSS is not allowed so I cannot fix the bug.
    When I press for custom CSS a pop up ask to buy the paid version.

    I’m asking why the default template works but if free user activate the great blu template this seems has bug / issues that in the default black template are not present.

    Custom CSS is disabled for free user this is bad. I understand you can disable some custom template but disabling custom CSS you forbid to resolve bug or issues as in this case.

    The CSS that work is:

    .navbar .btn-toggle-nav .icon-bar {
        background-color: rgb(255 255 255) !important;
    }
    
    .loader-inner { --wp-dark-mode-bg: transparent!important;}

    But I cannot add in custom CSS of the plugin as is disabled.

    • This reply was modified 3 years, 1 month ago by peopleinside.

    Hello @peopleinside,

    Sorry for your inconvenience. Our support team is always trying to help the customers with whatever package is using the customer.

    Actually, Custom CSS is our paid feature. We have developed the plugin in such a way that most of the renowned theme has been covered by the WP Dark Mode.

    Please fill up the contact form to get support of your website. Our team will resolve your problem quickly.

    Thanks

    Thread Starter peopleinside

    (@peopleinside)

    @farhanmullick you ask website credentials in your URL or what?
    I’m asking why you are redirecting me to an external contact form.

    In any case, thanks for your reply.
    I resolved with your advices about CSS that I insert in my theme since I cannot insert in your plugin.

    I’m not working and my website is just something I pay and I use for me.. so sorry if actually I cannot buy the paid version, I hope you can understand my position.

    I want say thank you for your plugin because seems to be one of the most complete and updated but has bugs on my opinion.

    What I’m reporting here is a bug and you forbidding free user to insert custom CSS are forbidding solution for free users.

    I don’t know if you will release an update that fix the issue I reported.
    The default dark theme works all fine, why so choosing a blue free theme has issues?

    OK you give to me some advice on how resolve but still exist the fact you seems have a little bit issue of compatibility.. and forbid CSS never help to resolve.

    As free user I cannot choose other themes, for me seems to be enough.
    Thanks anyway for this plugin and for the support here.

    Thread Starter peopleinside

    (@peopleinside)

    At the end I need leave the sapphire theme because also with the CSS you given I have issue.

    The CSS suggested resolve the mobile menu issue only on the dark theme but create again the issue in the day theme (light).

    I cannot so use the blue theme as is not working well.
    I will use the black standard one as seems the custom dark theme still have issues.

    Thread Starter peopleinside

    (@peopleinside)

    Hi @sabbirsam , @farhanmullick.
    Here https://www.renzistudio.it/ I’m using the default dark color but on mobile the mobile menù is also dark, not visible.

    I tried to add:

    .navbar .btn-toggle-nav .icon-bar {
        background-color: rgb(255 255 255)!important;
    }

    but seems never resolve.
    Any suggestion?

    Seems if the menu has black bar when dark mode is actived the plugin never change menu bar to be more grey.

    If the page is scrolled down from mobile the menu header will be white transparent so the menu should be grey when dark mode is active.

    Thanks

    Thread Starter peopleinside

    (@peopleinside)

    Seems maybe the following CSS code that change the menu to be grey works

    .header-skin-light .ham__toggler-span-wrapper .line {
    	background-color: rgb(136, 136, 136);
    }
Viewing 6 replies - 1 through 6 (of 6 total)
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