Mobile menu not loading

  • Resolved Larrian

    (@larrian)


    2 years, 6 months ago

    The mobile menu was working but causing problems in google mobile page experience. WP Rocket technical support got their remove unused CSS working, which I thought was the cause of the problem. I now have excellent mobile results….but the mobile menu is no longer showing. Is it possible to have great mobile experience AND keep the mobile menu with my site?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter Larrian

    (@larrian)

    /wp-content/plugins/mobile-menu/includes/js/mobmenu.js
    /wp-content/plugins/mobile-menu-premium/includes/js/mobmenu.js
    /wp-content/plugins/mobile-menu-premium/includes/js/mobmenu-pro.js

    are excluded

    Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @larrian,

    It seems that somehow the Mobile Menu isn’t showing. Can you try to turn off the cache temporarily to see if that brings back the WP Mobile Menu?

    Thanks

    I am having the same issue.

    Using the WPRocket Javascript optimization with the above files excluded still results in the mobile menu not functioning.

    I have the same problem.

    Plugin Author Rui Guerreiro

    (@takanakui)

    @jclark23 and @pacson Not sure if you tried the safe mode option
    https://www.wpmobilemenu.com/knowledgebase/tips-tricks/exclude-mobile-menu-javascript-from-wp-rocket-cache/

    If you can open your own topic and provide there the site URL will be better to assist since the problem can be different and to follow the guidelines of the forum. Thanks for that.

    Hello, thank you for your answer. Unfortunately, I’m a beginner and have no idea what’s wrong. I’ve been using mobile menu for a few months and it’s always worked flawlessly. Suddenly not anymore, maybe an update.

    Sometimes the mobile menu come, sometime away. If i deinstall a plugin coming the menu for ca 1-2 minutes, after is again away. Cache i clean ever.

    I tried with Suporter (Divi and Hoster) but it doesn’t work and now I’ve seen that others have problems too. But I don’t know what to do. I don’t use a plugin called “WP Rocket”.
    My website is specified in my profile. (?)
    I uninstalled the plugin so that visitors can surf with divi.
    Sorry, I’m a beginner and this is the only solution for me at the moment.`

    Plugin Author Rui Guerreiro

    (@takanakui)

    @pacson
    Can you open a specific topic since this can be different from the original issue of this topic? And try to disable the option “Enable only in mobile devices”

    Plugin Author Mobile Menu

    (@mobilemenu)

    Will close the topic for now. Let me know if necessary.

    Goodmorning
    I Have 2 Website

    LAKARTA.IT

    GOOVERON.COM

    1 month (approx.) Works fine (lakarta.it website) now the icons are no longer only seen on the homepage if I click on another page they appear today I have installed your premium plugin on the new website gooveron.com
    and it gives me the same error the icons are not seen on the homepage
    I thought about deactivating a plugin inserted automatically by the Aruba server (Aruba HiSpeed ??Cache)
    but it doesn’t work anyway
    you can take a test on your mobile
    can you help me?
    Thank you
    Paola

    Plugin Author Rui Guerreiro

    (@takanakui)

    @paolabor I replied your email

Viewing 10 replies - 1 through 10 (of 10 total)
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