Mobile menu not collapsing

  • Resolved zzermu

    (@zzermu)


    5 years, 10 months ago

    Hi guys!

    I have a problem with the mobile menu. It’s not collapsing after clicking the items. The issue is present with site anchor menu items. If the menu item is directing to different page, the menu will collapse.

    Can you help me solve this?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @zzermu,

    We have checked the site , its working fine. For better understanding please refer the screenshot-

    OnPaste.20190524-180632

    Kind regards,

    Manoj

    Thread Starter zzermu

    (@zzermu)

    If you go to the website with an actual mobile phone, the menu won’t collapse.

    See video

    //Jere

    Hi @zzermu,

    Thanks for providing the video.

    I’ve reported this issue to our developers. We will resolve it in the next version of the theme.

    All you will have to do is update the theme when a new version is available.

    Hi @zzermu,

    We’ve released an update for this. Could you please update and let me know if everything is ok.

    Regards,
    Rodica

    I have the exact same problem (ver 2.4.3). The menu won’t auto-collapse after clicking an item. You must click the [X] to manually close the menu.

    Hey @agresearch19 ,

    You have to make sure that the items link the full URL, including the anchor link.

    For example, the link should be https://example.com#about and not #about. Check out if this is the issue on your end and let me know if it works!

    Have a wonderful day!

Viewing 6 replies - 1 through 6 (of 6 total)
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