Mobile menu is not workin properly

  • Resolved mvfelcaro

    (@mvfelcaro)


    2 years, 12 months ago

    Hello,
    I would like to ask you for help to fix my mobile menu that is not working properly. When access through any mobile device to the menu it is closing inmediately after is touch to be opened, so it is not given enoght time to choose the particular page the user wants to navigate. Iam using Virtue theme and Kadence editor, and I have updated my website to the latest wordpress release.
    Additionally I have checked the option make my mobile menu sticky within Theme option, however the erratic behaviour of the mobile menu still remain. Do you know what could be the issue? Could it be any incompatibility between wordpress, PHP, editor or theme?
    Many thanks.

    • This topic was modified 2 years, 12 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://www.kadencewp.com/support-forums/forum/virtue-theme/

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter mvfelcaro

    (@mvfelcaro)

    I will do James. Many Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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