• Resolved abkocaoz

    (@abkocaoz)


    hi,

    the plugin is excellent. I made all the settings. But the mobile menu does not open, it does not appear. I could not find a solution in the support form.

    site: designco-artcompany.com/market (You may see an error when Mobile View passes.)

    View post on imgur.com

    • This topic was modified 7 years, 3 months ago by abkocaoz.
    • This topic was modified 7 years, 3 months ago by abkocaoz.
    • This topic was modified 7 years, 3 months ago by abkocaoz.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi,

    I’m glad you are enjoying the plugin.

    I checked your website and found a couple errors in the javascritp console that can cause issues in WP Mobile Menu and any other plugin since it interrupts the script loading.

    error screenshot

    My first advice is to disable all plugins except Woocommerce and WP Mobile Menu to see it’s an issue in a 3rd party plugin.

    If it works fine enable again the plugins one by one or several at each time to figure out what plugin is causing that.

    Also check for any pending updates on the plugins.

    Let me know what you find so we can go from there.

    -Rui Guerreiro

    Thread Starter abkocaoz

    (@abkocaoz)

    Thank You Takanakui,

    I removed all plugins. I installed the necessary plugins and the problem was solved.
    add-ons currently : Master Slider, WooCommerce, WooCommerce Currency Switcher,
    WooCommerce Menu Cart, WooCommerce Products Filter

    There is a gap between the mobile menu and the slider.

    • This reply was modified 7 years, 2 months ago by abkocaoz.
    Plugin Author Rui Guerreiro

    (@takanakui)

    Hi,

    Glad it’s sorted.
    That white gap seems to be from the .slicknav_menu css.

    Try to deactivate that plugin or add this custom css

    .slicknav_menu {
        display: none!important;
    }

    Let me know the result.

    -Rui

    Plugin Author Rui Guerreiro

    (@takanakui)

    Let me know if the custom css worked.
    Will close the topic for now, if necessary will open it again.

    Thanks

    [ Signature moderated ]

    • This reply was modified 7 years, 2 months ago by Jan Dembowski.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘mobile menu does not open, does not appear’ is closed to new replies.