Mobile Menu button doesn’t work

Hello codythub,

This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.

Checking for Plugin conflict

All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:

1-Deactivate all of your plugins (except the Page Builder if installed).

2-Now check to see if this has resolved any issues you’re experiencing.

3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.

4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin

Please reply with the name of the conflicting plugin so we can look into a potential patch.

If either of the above solutions worked, great! If not, please do let us know and we’ll continue to look into this issue further.

Regards,

Manoj

Hello,
Thanks you for your response. I have tried disabling all installed plugins, checked the site in responsive view once and more but the problem still persisted. Should I also state that the menu button worked before. Do you think its a .php problem?

Hi @codythub,

I have tried disabling all installed plugins, checked the site in responsive view once and more but the problem still persisted. Should I also state that the menu button worked before.

This usually means something updated, or was installed that might be causing an overlay or a javascript error. What is the URL of your site so that we can take a closer look? Please let us know ??

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.