Mobile Error

  • Resolved ahmadsous92

    (@ahmadsous92)


    3 years, 6 months ago

    After adding to the new product and starting the payment process, there is a problem that occurs when clicking on the Detect Current location when using the mobile :

    ” Something went wrong while trying to detect your location. Click on the location icon in the address bar and allow our website to detect your location.”

    Best Regards.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Uriahs Victor

    (@uriahs-victor)

    The map requires you giving the website access to your location or it will not work.

    When you or any user clicks “Detect Current Location” on mobile or desktop a prompt will show up telling you that the website is requesting your location. If access is not given then that message will show the next time you click the button.

    If you’re blocking all location services to your browser on your mobile phone then this message will also show…basically when you click “Detect current location” the map tries to get the location, this is a privacy feature so the browser requests permission from the user.

    Plugin Author Uriahs Victor

    (@uriahs-victor)

    Closing due to inactivity, feel free to respond if you’re still experiencing issues

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Mobile Error’ is closed to new replies.