Mobile cookie banner on every page

  • Resolved claireshaban

    (@claireshaban)


    9 months, 2 weeks ago

    On desktop and tablet there are no issues. On mobile, on a few different browsers and devices, the cookie consent form is on every page, even when accepting. Please assist!

    • This topic was modified 9 months, 2 weeks ago by claireshaban.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @claireshaban,

    Greetings from CookieYes!

    Could you please share your site URL so that we could debug this issue closely on your site. Also please mention the browsers and devices in which you found this issue.

    Thread Starter claireshaban

    (@claireshaban)

    https://impekkable.net/

    Happening on a few Android (Samsung) and different iPhone models – and on Chrome and Safari. Thanks for investigating.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @claireshaban,

    We were not able to replicate this issue from our end. Could you please check the settings of your browser whether cookies are blocked by default? If not, please share your site health information privately via?this link.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @claireshaban,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

    Thread Starter claireshaban

    (@claireshaban)

    I have replied privately with site health information. Cookies on browser are NOT blocked by default.

Viewing 5 replies - 1 through 5 (of 5 total)
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