Mobile Compatibility

  • Resolved bkingids

    (@bkingids)


    5 years, 6 months ago

    Hello,

    I just installed the plugin and is working well so far. I am also considering to purchase the premium version becuase I would need more than 3 child products for several bundles.

    One thing bothering me, however, is that it is not working so well in mobile version of my website. The quantity box is getting squeezing out of the page.

    I am using the Select2 interface but the same happens when I tried ddSlick and HTML.

    i am wondering if there is a way to fix this?

    Please refer to the link below a printscreen for your reference. My site is not in English but it should be self-explanatory.

    https://bit.ly/2kUd1zN

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author WPClever

    (@wpclever)

    Hi @bkingids ,

    I have received your support ticket and checked the screenshot. I’ll hand over your ticket to our developers for checking the plugin and also to see if the problem lies in your theme or our plugin. We’ll keep you posted when we find a solution. We might need you to provide further information about your site if necessary so please stay tuned.

    Thank you for your understanding.
    Best regards.

    Thread Starter bkingids

    (@bkingids)

    Thank you!

    I look forward to hearing your feedback.

    Plugin Author WPClever

    (@wpclever)

    We have just released a new update for this plugin. Please update then check if the problem still exists on your site.

    Regards.

    Thread Starter bkingids

    (@bkingids)

    It is still the same unfortunately…

    Plugin Author WPClever

    (@wpclever)

    Hi @bkingids ,

    I believe that this could be a problem from your theme or some plugin version conflicts as I check the new update on our demo site, things work perfectly. The quantity is now displayed alongside the component item’s title. Please check if your WooCommerce & WooCommerce related plugins are all updated.

    Here are some screenshots for you to refer to and how it would look for each selector interface: ddSlick- https://prntscr.com/pdwbm5, HTML- https://prntscr.com/pdwc3o, select2- https://prntscr.com/pdwd8u.

    FYI, our demo site is built on WooCommerce 3.7.0, Storefront theme 2.5.3 & WPC Composite Products 1.3.0.
    Best regards.

    Thread Starter bkingids

    (@bkingids)

    Thanks for your feedback.

    In the screenshots you provided, there is no quantity input/selection box. Have you tested such feature in the mobile version?

    Plugin Author WPClever

    (@wpclever)

    Hi @bkingids ,

    Thank you for your patience. Good news, we have released a new update to fix the compatibility with mobile devices. I have carefully checked and now the quantity display is just perfect :D. Hurry up and update the plugin.

    Regards.

    Thread Starter bkingids

    (@bkingids)

    Thank you so much! It’s finally working now!!!

Viewing 8 replies - 1 through 8 (of 8 total)
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