• Resolved Matt

    (@wlmmatt)


    Everything seems to work fine on desktop but when I try to shop on mobile, I get the following behaviour:

    • Click add to cart
    • Item tally in the cart updates
    • I click the cart to view
    • Cart shows no items
    • Clicking checkout has no effect (doesn’t open spreadshirt)

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    Yes, can you please disable autoptimize and any other cache plugin and check again? If this solves the problem, you can exclude Spreadplugin.

    pro-tip; you can disable Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging,
    frank (ao dev)

    Thread Starter Matt

    (@wlmmatt)

    Ah okay – happy to say Autoptimise appears to be in the clear but SiteGround’s optimisation plugin causes problems despite being set to exclude the /shop/* pages.

    Thanks for the pointer.

    Matt

    Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    Did you solve the problem yourself or can I somehow help you further?

    Thread Starter Matt

    (@wlmmatt)

    Thanks Thimo

    I just had to give up in the end. On balance, I need the caching more than I need the shop to be browsed locally.

    Thanks for the help though

    Matt

    Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    If you still want to give WP-Spreadplugin a try, please tell if you are talking about “SG Optimization” WordPress plugin. If so, I can try and maybe find a workaround ??

    Thread Starter Matt

    (@wlmmatt)

    Hi Thimo

    Yeah that’s the one –?I tried stripping back the options in turn but it just didn’t seem to get along consistently.

    Cheers

    Matt

    Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    Will check that!

    Thread Starter Matt

    (@wlmmatt)

    Appreciated!

Viewing 9 replies - 1 through 9 (of 9 total)
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