Mobile cache not being purged unless empty all page cache

  • Resolved Dan14

    (@dan14)


    1 year, 8 months ago

    If I purge a certain page after updating, the cache will be purged for desktop but not for mobile page.

    For that, I need to empty all cache form all pages for the changes to reflect. I am using a CDN that doesnt cache html.

    I bypassed the CDN by remapping the hosts file and saw the issue is from the origin server.

    I cannot determine when the issue began (from what update).

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @dan14

    Thank you for reaching out and I am happy to assist you with this.

    Can you please confirm if you are using User Agent groups to separate the mobile and Desktop cache?

    Thanks!

    Thread Starter Dan14

    (@dan14)

    I am, yes, ‘pass through.’

    Thread Starter Dan14

    (@dan14)

    any updates?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @dan14

    Thank you for your feedback. If you have “Pass through” selected it means that you are not relying on your theme to use the mobile version, but some other plugin. Can you please share what you are using to serve mobile pages?

    Thanks!

    Thread Starter Dan14

    (@dan14)

    It was always pass through. Should I change it? I am not using anything special.

    Thread Starter Dan14

    (@dan14)

    I changed it to the theme (child theme), it didnt seem to fix it. I will try again later but are there any other solutions?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @dan14

    Thank you for your feedback. Can you please share any screenshot of the User Agent groups settings?
    I cannot seem to replicate this problem as both Desktop and Mobile cache is purged after purging that specific page.

    Have you reloaded that page on mobile?

    Thanks!

    Thread Starter Dan14

    (@dan14)

    https://pasteboard.co/Fw93iJfTTaX0.jpg

    Thread Starter Dan14

    (@dan14)

    So I am using plugin organizer, its a free plugin you can download. That plugin does use user-agents to detect mobile devices.

    It is possible that plugin conflicts w3 total cache as a result of one of your recent updates.

    Please advise.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @dan14

    Sorry for the late reply.

    The plugin you are mentioning was not tested with the W3TC.

    Does the issue persist if you disable this plugin?
    Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
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