• None of the buttons appear when i view my site on a mobile device but on desktop everything is fine, ive tried on different browsers and changing themes but still the same currently im using astra free and it looks good on desktop but no buttons on mobile on my phone.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 21 total)
  • Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @digitalcataloghub ,

    i think the behavior is right: the purpose of the plugin is to add the “Add to cart” buttons.

    Thread Starter digitalcataloghub

    (@digitalcataloghub)

    No, i have buttons set acting as an affiliate link and im saying the buttons show up on desktop mode but noyt on mobile so it must be a bug.

    Thread Starter digitalcataloghub

    (@digitalcataloghub)

    No, i have buttons set acting as an affiliate link and im saying the buttons show up on desktop mode but not on mobile so it must be a bug.

    Thread Starter digitalcataloghub

    (@digitalcataloghub)

    Please respond to my last comment, compare them yourself if you look at the link i provided on desktop and on mobile you will notice that the buttons only show up on desktop and not on mobile please look into this and provide a solution

    Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @digitalcataloghub ,

    if you are checking the site while you are logged in, please, make sure the option “Catalog mode for administrators” is set to on. Otherwise, this could be the reason why the buttons are displayed on the desktop.

    I checked your site and i can’t see any button in desktop or in mobile.

    Thread Starter digitalcataloghub

    (@digitalcataloghub)

    Hello, when i turn this setting on the buttons disappear on desktop and still dont show up on mobile

    Thread Starter digitalcataloghub

    (@digitalcataloghub)

    as of now the buttons disappeared on both im messing with the settings

    Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @digitalcataloghub ,

    i try to repeat it again. The purpose of the plugin is to hide the add-to-cart buttons. It’s normal that they disappear on desktop and mobile.

    Thread Starter digitalcataloghub

    (@digitalcataloghub)

    Hello alberto it seems you misunderstood me, my catalog has buttons that only show up in desktop mode but not on mobile, i know i changed the settings so they stopped appearing on both but i changed them back for you to test it again. To clarify The buttons are only visible on desktop mode as you can test on the link and not on mobile.

    Thread Starter digitalcataloghub

    (@digitalcataloghub)

    Now i have realised something else, under yith settings i have the catalog mode for administrators off and the buttons only show up in desktop when im logged into wordpress viewing my site and when i visit my site normally without being logged into wordpress i dont see the buttons, when i have this setting turned on the buttons dont show up anywhere. For reference i set the products and buttons to show external links. please let me know.

    Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @digitalcataloghub

    until the plugin is active all add-to-cart buttons will be hidden for all users (with the exception of the admin if it’s logged in and the option is disabled). This is the normal functioning of the plugin.

    This is what I see on your site: https://nimb.ws/hLOt5m

    If you need to show the buttons, you should disable the plugin.

    Thread Starter digitalcataloghub

    (@digitalcataloghub)

    how can i see what i see on my site when im logged in logged out and the buttons are not add to cart they are external/affiliate buttons that i chose under product options

    Thread Starter digitalcataloghub

    (@digitalcataloghub)

    I want the plugin enabled to have a catalog and no add to cart buttons, the buttons are used as external/affiliate links but they only show up when im logged in to wp.

    Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @digitalcataloghub

    even if the buttons are used for external/affiliate links, they are managed by WooCommerce as “add-to-cart” buttons and the plugin will hide them

    Thread Starter digitalcataloghub

    (@digitalcataloghub)

    so is there any way i can keep the catalog mode of the plugin while keeping the buttons

Viewing 15 replies - 1 through 15 (of 21 total)
  • The topic ‘Mobile bug’ is closed to new replies.