Mobile app cannot upload pics

Hi @bebikinggroup,

Jetpack plugin and app rely on the XMLRPC.php file to communicate with our systems. While your site is publicly accessible, we cannot access your site’s XML-RPC file.

https://www.bbkbuy.com/xmlrpc.php

This file must return the following message:

XML-RPC server accepts POST requests only.

You can see a working example here:

https://wp.cloud/xmlrpc.php

I would recommend that you check the following:

1. Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard → Upgrades page, then clicking the “Reinstall” button.
2. Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file.
3. Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

Once you are able to access your site’s xmlrpc.php file, please try to reconnect your site:

https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reconnecting-jetpack

Please let us know how it goes!

Hi there,

It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

But if you have any further questions or need some more help, you’re welcome to reply here or open another thread.