Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author David Lingren

    (@dglingren)

    Thanks for your report. This problem is most often the result of memory limits, as this earlier topic covers:

    plugin hangs on production server, works fine on dev server

    If that doesn’t solve the problem, post an update here and I will investigate further.

    Thread Starter umbertofederico

    (@umbertofederico)

    Hey David!

    Thanks for your reply but unfortunately I can’t increase the memory for php since I’m on a hosted server. Is there anything else I can do? And how can I check if the memory is the problem? I don’t get any error messages…

    Plugin Author David Lingren

    (@dglingren)

    Memory problems are erratic; sometimes you get a message, sometimes not. If you are running several plugins you can try deactivating one or more of them temporarily to see if the problem goes away. It’s the total memory requirement, not a specific plugin, that causes the problem so it might not just be the last plugin you activated.

    You can also try a different Theme, just for a moment. This may be less practical.

    You can increase the PHP memory allocation for WordPress by editing your wp-config.php file; this should work in a hosted environment. You can find more information in this Codex article:

    Editing wp-config.php

    The default value is 40MB, so increasing it to 64MB or 100MB should help. This works in my hosted environment and should work for you. Let me know what your experience is.

    Thread Starter umbertofederico

    (@umbertofederico)

    Ok – that actually helped! I upped the memory to 100M and now I can use MLA again. Thank you so much!

    Plugin Author David Lingren

    (@dglingren)

    That is great news – thanks for the update.

Viewing 5 replies - 1 through 5 (of 5 total)
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