Misssing, Distorted or Enlarged Images

  • Resolved Clickers

    (@simpleclickers)


    4 years, 5 months ago

    Hello guys, I have a problem with distorted or enlarged images. Apart from the front page most of the images are not visible in media library. In one moment they look fine but in a next “Preview” they disapear again. I’m without previous experience in web development and I need your help because I was not able to figure it out what’s the issue so I can fix that somehow. I read your older threads, almost same problems as mine so tried your advise, disableing W3 options, one by one, in order to find out which one makes conflict and why. Unfortunately I wasnt succesfull and With no logical reason, all of the sudden everything’s back to normal, few minutes after, same settings, same options enabled/disabled images vanish again or they may show up on the front page but enlarged or distorted.
    W3 was working brilliantly till yesterday and I’m more than a happy with plugin functionality and great results but now I have to ask for a help. Can you please check whats going on, causing images disapearance and showing up again with I think same settings. I appreciate your work and excellent plugin. I’m using free version so I can wait no worries.
    Cheers

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @simpleclickers

    Thank you for your inquiry and I am happy to assist you with this.
    Can you please share some screenshots of the issue as I am not seeing the issue on your website at the moment.
    I can see that you are only using Page Cache and Minify on your website. Try to disable Minify, save all settings, and purge the cache and see if the issue persists.
    If the issue is gone, re-enable minify, and disable the settings in Performance>minify one by one (HTML minify, JS minify, CSS minify) and see which one might be causing the issue.
    Make sure to save all settings and purge the cache after each option is disabled.
    Thanks!

    Thread Starter Clickers

    (@simpleclickers)

    Hi Marko,

    Now everything looks fine. Your advise helped me to fix problem with images. Problem was here Minify – HTML & XML. All other options stayed ON. As soon as I turned HTML optin off, all images started to showing again without any kind of distortion.
    Thank you one more time
    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
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