Missing visitors counts before 2024-06-10

  • Resolved noesiskl

    (@noesiskl)


    6 months, 1 week ago

    Hello,

    since I updated WP-Statistics to version 14.10.1 visitors counts (in traffic summary widget) are shown only back to 2024-06-10. Prior 14.10.1 all counts are shown in the widget.

    Anny suggestions?

    Thanks in advance
    Knut from Germany

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Matthew

    (@mhdizmni)

    Hi @noesiskl,

    Thank you for opening the thread!

    Could you please provide more details about the issue you’re experiencing?

    It would be helpful if you could specify where exactly you’re unable to see the counts (e.g., Traffic Summary widget, Visitor Insights page, etc.).
    Additionally, providing screenshots or a screencast would assist us in investigating the issue more thoroughly. Please make sure to cut out or blur any personal data.

    Regards

    Plugin Support Matthew

    (@mhdizmni)

    Hi @noesiskl,

    We have just released version 14.10.2, which addresses the issue you were experiencing.

    Please update the plugin to the latest version, and feel free to reach out if you encounter any further issues.

    Thank you for your patience and understanding!

    Regards

    Thread Starter noesiskl

    (@noesiskl)

    Hi @mhdizmni,

    seems to work as expected now – thank you for fixing!

    Regards, Knut

Viewing 3 replies - 1 through 3 (of 3 total)
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