• Resolved SineMetu

    (@sinemetu)


    Hello,

    Google merchants is giving me notices aobut: Missing unit for shipping length,height,…
    where can I set the centimetres units, please?

    thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi,

    Shipping_weight, shipping_height, shipping_width, shipping_length when submitted, must all be submitted, and must all have accurate and valid values — a valid value should contain a number, space, and google-defined unit.

    See the exact requirements for those fields on this page:
    https://support.google.com/merchants/answer/7052112?visit_id=636939595182690682-231583458&rd=1

    When your attributes for those fields do not contain pre/suffixes you can add those (in your case the cm) in the prefix or suffix fields on the field mapping page.

    Hope this helps.

    All the best,
    Eva

    Hi,

    Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic for housekeeping reasons now.

    Don’t hesitate to reach out again whenever you need our help again.

    All the best,
    Eva

Viewing 2 replies - 1 through 2 (of 2 total)
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