• Resolved vladimirk87

    (@vladimirk87)


    Hi, everything was working fine until Feb 22nd. Could you please advise me on what could be a problem here? Thank you in advance! Here is the system report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://lynncommunications.ie/
    Site address (URL): https://lynncommunications.ie/
    WC Version: 6.6.0
    REST API Version: ? 6.6.0
    WC Blocks Version: ? 7.6.0
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: ? 5.9.3 - There is a newer version of WordPress available (6.0)
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.28
    PHP Post Max Size: 100 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 10000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.37-40-log
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.2
    WC Database Prefix: wp_
    Total Database Size: 136.81MB
    Database Data Size: 102.20MB
    Database Index Size: 34.61MB
    wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.38MB + Index: 0.13MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.36MB + Index: 0.45MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.25MB + Index: 0.22MB + Engine InnoDB
    wp_addonlibrary_addons: Data: 0.52MB + Index: 0.00MB + Engine InnoDB
    wp_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_aiowps_debug_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_aiowps_failed_logins: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    wp_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_aiowps_login_activity: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_aiowps_login_lockdown: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
    wp_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_chaty_contact_form_leads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_ac_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_sfw: Data: 0.25MB + Index: 0.19MB + Engine InnoDB
    wp_cleantalk_sfw_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_spamscan_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cleantalk_ua_bl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 1.52MB + Index: 0.77MB + Engine InnoDB
    wp_expm_maker: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_feedmanager_channel: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_feedmanager_country: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_feedmanager_feed_status: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_feedmanager_field_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_feedmanager_product_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_feedmanager_product_feedmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_feedmanager_source: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ngg_album: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ngg_gallery: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ngg_pictures: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_options: Data: 5.41MB + Index: 0.36MB + Engine InnoDB
    wp_pmxe_exports: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_posts: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_templates: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_images: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_imports: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_posts: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_postmeta: Data: 38.56MB + Index: 18.06MB + Engine InnoDB
    wp_posts: Data: 9.52MB + Index: 3.63MB + Engine InnoDB
    wp_redirection_404: Data: 0.19MB + Index: 0.11MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_sliders: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_slides: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_rg_form_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rg_form_view: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rg_lead: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rg_lead_detail: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_rg_lead_detail_long: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_termmeta: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
    wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.30MB + Index: 0.28MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 1.52MB + Index: 1.95MB + Engine InnoDB
    wp_users: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 0.44MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpforms_entries: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_entry_fields: Data: 0.41MB + Index: 0.22MB + Engine InnoDB
    wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_actions_queue: Data: 1.52MB + Index: 0.86MB + Engine InnoDB
    wp_wplc_chat_msgs: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_chat_ratings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_chat_sessions: Data: 18.55MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_chat_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_departments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_quick_responses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_roi_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_roi_goals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wplc_webhooks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpsc_also_bought: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpsc_cart_contents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpsc_cart_item_variations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpsc_categorisation_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpsc_category_tm: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpsc_checkout_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpsc_claimed_stock: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpsc_coupon_codes: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wpsc_currency_list: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wpsc_download_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpsc_item_category_assoc: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpsc_logged_subscriptions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wpsc_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpsc_productmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wpsc_product_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpsc_product_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpsc_product_images: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpsc_product_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpsc_product_order: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpsc_product_rating: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpsc_product_variations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpsc_purchase_logs: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wpsc_purchase_statuses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpsc_region_tax: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpsc_submited_form_data: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpsc_variation_assoc: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpsc_variation_combinations: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_wpsc_variation_properties: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpsc_variation_values: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpsc_variation_values_assoc: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_indexable: Data: 1.52MB + Index: 0.53MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.33MB + Index: 0.33MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 11
    acf-field-group: 1
    attachment: 3176
    blocks: 6
    custom_css: 4
    flamingo_contact: 1521
    flamingo_inbound: 2259
    jetpack_migration: 2
    lshowcase: 5
    mc4wp-form: 1
    nav_menu_item: 281
    ngg_gallery: 2
    ngg_pictures: 8
    onlineworldpay_log: 1
    page: 82
    post: 39
    product: 706
    product_variation: 19
    redirect_rule: 1
    saswp: 1
    shop_order: 1776
    sidebar: 1
    slide: 4
    static_block: 12
    tbay_brand: 1
    tbay_footer: 2
    tbay_megamenu: 6
    tbay_testimonial: 3
    ux_template: 2
    wooframework: 459
    wpcf7_contact_form: 2
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (29) ###
    
    Advanced Custom Fields: by Delicious Brains – 5.12.2
    All In One WP Security: by All In One WP Security & Firewall Team – 4.4.12
    Better Search Replace: by Delicious Brains – 1.4
    Carbon Copy: by Manny Rodrigues – 1.2.7
    Chaty: by Premio – 2.9.2
    Classic Editor: by WordPress Contributors – 1.6.2
    Anti-Spam by CleanTalk: by СleanTalk  – 5.178
    GDPR Cookie Consent: by WebToffee – 2.1.2
    Duplicate Page: by mndpsingh287 – 4.4.8
    Facebook for WooCommerce: by Facebook – 2.6.14
    Site Kit by Google: by Google – 1.75.0
    Read More by Adam: by Adam Skaat – 1.1.8
    Redirection: by John Godley – 5.2.3
    SiteOrigin CSS: by SiteOrigin – 1.5.3
    SVG Support: by Benbodhi – 2.4.2
    WooCommerce WorldPay Gateway: by Add On Enterprises (Andrew Benbow) – 3.6.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.10
    WooCommerce: by Automattic – 6.6.0
    Yoast SEO: by Team Yoast – 18.9
    WP All Import Pro: by Soflyy – 4.7.3
    Asset CleanUp Pro: Page Speed Booster: by Gabe Livan – 1.1.9.9
    Hummingbird Pro: by WPMU DEV – 3.3.3
    WP Product Feed Manager: by Michel Jongbloed – 1.40.0
    Smush Pro: by WPMU DEV – 3.9.11
    WP All Import - ACF Add-On: by Soflyy – 3.3.6
    WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.1
    WPForms: by WPForms – 1.7.4.2
    WPMU DEV Dashboard: by WPMU DEV – 4.11.13
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.7.7
    
    ### Inactive Plugins (15) ###
    
    3CX Live Chat: by 3CX – 10.0.1
    All-in-One WP Migration: by ServMask – 7.61
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.39
    Contact Form 7: by Takayuki Miyoshi – 5.5.6.1
    Contact Form 7 - Success Page Redirects: by Ryan Nevius – 1.2.0
    Flamingo: by Takayuki Miyoshi – 2.2.3
    GTM4WP: by Thomas Geiger – 1.15.1
    Jetpack: by Automattic – 10.9.1
    KB Advanced RSS Widget: by Adam R. Brown – 2.8.02
    Remove Query Strings: by LittleBizzy – 1.4.0
    Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.98.1
    Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.30
    Ultimate WooCommerce Expandable Categories: by MagniumThemes – 1.2
    Variation Swatches for WooCommerce: by Woosuite – 2.1.5
    WP All Export Pro: by Soflyy – 1.6.3
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (8) ###
    
    Asset CleanUp Pro: Plugin Filtering: by Gabriel Livan – 1.0
    Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
    p3-profiler.php: by  –
    WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0
    WP Engine Cache Plugin: by WP Engine – 1.0.9
    WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
    WP Engine Security Auditor: by wpengine – 1.0.10
    WP Engine System: by WP Engine – 5.0.1
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Cart: #224 - /cart/
    Checkout: #9 - /checkout-3/
    My account: ? Page ID is set
    but the page does not exist
    
    Terms and conditions: #463 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Flatsome
    Version: 3.13.0
    Author URL: https://www.uxthemes.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product-cat.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
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    flatsome/woocommerce/single-product/product-thumbnails.php
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    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    flatsome/woocommerce/content-product_cat.php
    
    ### Admin ###
    
    Enabled Features: activity-panels
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    coupons
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    experimental-products-task
    experimental-import-products-task
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    homescreen
    marketing
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    wc-pay-promotion
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    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ? Next scheduled: 2022-06-18 11:02:16 +01:00
    Options: ?
    Notes: 86
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 1,057
    Oldest: 2022-05-18 09:16:55 +0100
    Newest: 2022-06-17 12:39:17 +0100
    
    Pending: 8
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    ### Status report information ###
    
    Generated at: 2022-06-17 13:23:29 +01:00
    
    • This topic was modified 2 years, 9 months ago by Yui. Reason: formatting

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @vladimirk87,

    Thanks for reaching out!

    Is there any particular pattern that you’ve noticed for the missing transactions in Google Analytics (i.e. same payment gateway)?

    Generally, there can be several reasons for this to happen. I would recommend reading these articles that list the most frequent reasons.

    Hope this leads to a resolution.

    Thread Starter vladimirk87

    (@vladimirk87)

    @rainfallnixfig thank you for the advice.
    The only payment gateway site uses Worldpay, but it worked fine until Feb 22nd.

    Plugin Support Brad P. a11n

    (@snaacks)

    Hi @vladimirk87

    Thanks for letting us know you’re only using the one payment gateway and that this doesn’t appear to be the issue at hand. If you haven’t had a chance yet I would definitely suggest reviewing the articles @rainfallnixfig posted as they offer some really great suggestions to try for issues of this nature.

    I’d also suggest checking your site error logging for any potential logs that correspond to the issue and may offer additional insight. In order to check this you can head to WooCommerce > Status > Logs, hit the drop-down menu on the right, and look for any Critical or Fatal errors, as well as any Google Analytic logs, that may shed some light.

    Please let us know how you get on or if we can be of further help.

    Thanks!

    Thread Starter vladimirk87

    (@vladimirk87)

    `2022-06-12T11:02:57+00:00 ERROR Error getting data feed
    2022-06-12T11:02:57+00:00 ERROR WP_Error Object
    (
    [errors] => Array
    (
    [http_request_failed] => Array
    (
    [0] => cURL error 28: Operation timed out after 5001 milliseconds with 0 out of 0 bytes received
    )

    )

    [error_data] => Array
    (
    )

    [additional_data:protected] => Array
    (
    )

    )

    2022-06-12T11:03:02+00:00 ERROR Error getting data feed
    2022-06-12T11:03:02+00:00 ERROR WP_Error Object
    (
    [errors] => Array
    (
    [http_request_failed] => Array
    (
    [0] => cURL error 28: Operation timed out after 5001 milliseconds with 0 out of 0 bytes received
    )

    )

    [error_data] => Array
    (
    )

    [additional_data:protected] => Array
    (
    )

    )
    `

    The only error I get is this one, but I am not sure if that has anything to do with GA.

    Plugin Support nicw.a11n

    (@nicw)

    Hi @vladimirk87

    You are correct, it does not appear to be related. It may be worth running some test transactions to see what data is available via Google analytics on your site’s that you page – that is the page that displays on your site after customers have made their payment.

    Using the Chrome Extension Google Tag Legacy Assistant to run a recording on your site, I can see events being properly fired. However, a payment needs to be made before the data can be recorded on your Thank you page.

    Thread Starter vladimirk87

    (@vladimirk87)

    Hi,
    I have copied the site on the dev server and did a test transaction for this product https://lynndevserver.wpengine.com/product/test-product/ (https://postimg.cc/HrxQnG2g). With Google Tag Assistant Legacy I get this https://www.googletagmanager.com/gtm.js?id=GTM-MNKKLJ6 and can’t make any sense of it.

    Mirko P.

    (@rainfallnixfig)

    Hi @vladimirk87!

    Thanks for getting back to us.

    Please create a ticket at WooCommerce.com > My Account > Support.

    You may need to log into your WooCommerce.com account before you can access that page.

    Also, don’t forget to share your System Status and include a link to this forum thread, so that we can keep track of what’s already been done.

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Missing transactions in GA’ is closed to new replies.