• Resolved moyeganeh

    (@moyeganeh)


    hi,
    after set header in HTbuilder the WordPress toolbar is missing in Frontend and after deactivating HTbuilder or disable header template it shows up.
    Would you please look into it?
    tanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @moyeganeh

    Thanks for reaching out!

    Would you please provide us a screenshot of the issue?

    This way, we will understand the issue better.

    Best regards!

    Thread Starter moyeganeh

    (@moyeganeh)

    I test it in online and local host.
    Missing toolbar screenshot

    • This reply was modified 4 years, 2 months ago by moyeganeh.
    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello,

    We are not being able to figure out what is causing the issue, since you are working in localhost.

    Can you please send some more detail of the issue so that we can understand better?

    We’ll really appreciate it ??

    Thank you!

    Thread Starter moyeganeh

    (@moyeganeh)

    I test it on 2 local and 3 online site with two themes (elementor Hello , bridge).
    when I create header template with HTbuilder widget’s and set it as header of site ,in Frontend of site “WordPress toolbar” disappears and A white bar appears instead of it.
    Obviously when I sign out of WordPress , The appearance of the site is fine and everything is fine .
    if you need more detail I can send you any desk id for check local host by email .
    Thanks for taking the time to respond

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @moyeganeh

    Thanks a lot for your response.

    We have read your message. Would you please create a ticket on our support website?

    https://ticket.hasthemes.com/

    We’ll look forward to hearing from you.

    Best regards!

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hey @moyeganeh

    Hope you are doing great!

    Just wanted to let you know that we have fixed the issue and updated the plugin.

    Thank you very much!

    Thread Starter moyeganeh

    (@moyeganeh)

    Very good. It works right now
    Thank you very much.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    You are very welcome ??

Viewing 8 replies - 1 through 8 (of 8 total)
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