Missing Stats

  • Resolved Faye

    (@fayewilliams)


    4 years, 9 months ago

    Hi there,

    My jetpack stats only go back to January 2020, but they have been collated since January 2019 in google analytics.

    How are the stats collected and should they be displayed since the blog started in jetpack?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support supernovia

    (@supernovia)

    Hi fayewilliams, they should all be there. If they’re not, support will likely need to check your account to see what’s wrong.

    If you have a paid plan, you can contact support directly at
    https://jetpack.com/contact-support/

    If not, could you make a post in the WordPress.com forums? Be sure to state you have posted on .org and staff asked you to post there (you can include this link too). Add a “modlook” tag. Please include a link to the affected site as well.

    Thread Starter Faye

    (@fayewilliams)

    Done here:

    https://wordpress.com/forums/topic/missing-stats-9/

    Thank you!

    Plugin Support supernovia

    (@supernovia)

    Thank you! I can see staff is taking care of you there, so I’ll mark this as resolved, and we’ll follow up with you in the other forum.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Missing Stats’ is closed to new replies.

Tags