Missing SKU in order randomly

  • Resolved wilfredcy

    (@wilfredcy)


    4 years ago

    Sometimes the product is missing SKU in order.

    View post on imgur.com

    It happens from time to time on different products, so it is difficult to pin down the root problem. The “deactivate plugins one by one to see which plugin is conflict” tactic will not work effectively here.

    Sow can we solve this kind of problem?

    I appreciate any help you can provide.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Does that happen consistently for specific products only or is that also intermittent for the same product across multiple orders? Can you see any patterns to the products (e.g. the number of variations used on a product)?

    Thread Starter wilfredcy

    (@wilfredcy)

    Hi,

    it not happen consistently for specific products, the pattern I aware is it only happen to any variable product.

    neltseng

    (@neltseng)

    Hi, Same problem here, it’s happen randomly and we have try to disable any suspicion plugins day by day, as our update history, it’s happen after update to WooCommerce v4.6 and we are running v4.6.1 now and still missing sku in some orders.

    • This reply was modified 4 years ago by neltseng.
    Thread Starter wilfredcy

    (@wilfredcy)

    Hi @riaanknoetze

    Any clue about this?

    Thread Starter wilfredcy

    (@wilfredcy)

    Anyone?

    mediahub

    (@mediahub)

    We are experiencing the same intermittent issue. It’s happened 5 times in the last month. To make things worse, our store is connected to a WMS and will not pull down orders from the store without products having SKU’s.

    Any update Automattic ??

    Thread Starter wilfredcy

    (@wilfredcy)

    Hi @riaanknoetze

    Any update for this issue?

    Do you guys have product include more than 20 variations?

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @wilfredcy. Sorry that we missed your last response.

    Do you have any caching on the site, particularly on the Cart, Checkout and My Account pages? Learn more at https://docs.woocommerce.com/document/configuring-caching-plugins/.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @wilfredcy. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 10 replies - 1 through 10 (of 10 total)
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