missing shipping address

  • Resolved kai

    (@iturtle)


    2 years, 9 months ago

    hi there,
    i am not sure why the address details are not being filled in automatically from the paypal account on my checkout. that is the whole point for me using paypal (express) ??
    and i have no idea where to start looking for the error.
    i use the germanized plugin but don’t think it is the problem.
    could you please give me some hints what to do to solve this issue?
    thanks a lot! kai

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @iturtle,

    That’s a bug from our end and will be resolved with the next plugin update.
    You can find more details in the related GitHub issue here:
    https://github.com/woocommerce/woocommerce-paypal-payments/issues/451

    If you’re interested, we can also provide a preview package with a potential fix, but I’m not sure that version includes all of the improvements from the recent 1.6.5 update.

    Kind regards,
    Niklas

    Thread Starter kai

    (@iturtle)

    hi @niklasinpsyde,
    thanks for your quick and helpful reply!
    that is good news of course because i started looking for alternative plugins already…
    but since this is a rather important issue i would love to try out the recent 1.6.5 update. how/where to get it?
    and when do you expect the official fix for this?
    thanks so much and kind regards, kai

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @iturtle,
    Can you please give it a try with this version?: https://drive.google.com/uc?export=download&id=19vZaIFejebvujM9gJQGaZnxxNV_0bsc-
    If the issue persists, then please give it a try with only WooCommerce and PayPal Payments active.
    Thanks!
    This fix should be included with the next update in the second half of the month.

    Kind regards,
    Niklas

    Thread Starter kai

    (@iturtle)

    dear niklas,
    thanks a million for your help and fix for the problem.
    i tested in on two sites and on both the shipping address has been filled in from paypal!
    looking forward to the final update.
    best wishes, kai

Viewing 4 replies - 1 through 4 (of 4 total)
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