Missing settings in Statistics – Configuration

  • Resolved Carlos Blázquez

    (@carlosblazquez4global)


    2 years, 6 months ago

    Hi!

    I want to use Compliand to add Google Tag Manager as describe here:

    https://complianz.io/definitive-guide-to-tag-manager-and-complianz/

    But although in the “Statistics” section I have checked “Yes, and Google Tag Manager runs this script”, in the following “Statistics – Configuration” section the settings to set Complianz to inject the snippet and to set the GTM ID do not appear.

    What’s happening here? And how i can solve this?

    Thanks a lot for your support.

    Best regards!

    configuration_by_complianz

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @carlosblazquez4global,

    Most-likely you have an integration with a different Tag Manager/Analytics plugin activated (under Complianz > Integrations), so Complianz assumes that you will use that plugin to handle the placement of the snippet.

    If you de-activate the integration with that Tag Manager/Analytics plugin under Complianz > Integrations, the field to enter your GTM container ID will re-appear in the Wizard.

    Kind regards,
    Jarno

    Thread Starter Carlos Blázquez

    (@carlosblazquez4global)

    Hi, @jarnovos.

    It’s exactly what you say: I disabled the “Woocommerce Google Analytics Integration” plugin integration and the settings already appear.

    But just some comments for improve your awesome plugin:

    – “Woocommerce Google Analytics Integration” is designed to use GA, not GTM.

    – While this was going on, I have been using WP Google Analytics Events in order to inject the GTM snippet. But Complianz don’t have integration for this plugin, right?

    – In both plugins you can select not to inyect any kind of snippet. Perhaps Complianz could review the configuration of both before disabling the settings.

    Thanks a lot for your help!

    Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @carlosblazquez4global,

    I will have a look how we can have a hybrid solution. With these integrations we suspect someone who’s using GTM, will load Google Analytics with GTM as well.

    For this specific integration (WooCommerce GA) I will test the hybrid version, which is easy to create and release it on the upcoming update if it works.

    If you want to try a version, let me know,

    regards Aert

    Thread Starter Carlos Blázquez

    (@carlosblazquez4global)

    Hi, @aahulsebos.

    I will wait for the update. Tanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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