missing PROFILESTATUS.

  • Resolved rvdk69

    (@rvdk69)


    1 year, 11 months ago

    When i try to pay with PayPal it gives me the following error at the end of paying.(Which causes it to fail on the last step)
    Something went wrong creating plan with PayPal; missing PROFILESTATUS.
    If I use a coupon that makes it free than it does work.
    I only ran this plugin and i still got the code… HELP!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kim White

    (@kimwhite)

    Hello @rvdk69,

    I’m sorry this is not working as expected. The PROFILESTATUS is often cause by an incorrect connection or setting in PayPal.

    I recommend working through the following steps:

    1. Check your level billing settings, does it happen for recurring or one-time payments? If it’s recurring, it might possibly be an issue with the frequency (i.e. Daily subscriptions as well as the amounts. Try with various billing settings).

    2. Test this with PayPal Express (if you aren’t already trying this).

    3. Test this in staging mode, please note that staging requires different credentials than your live credentials. Does this work, if so, there’s an issue with your live account.

    4. Check your PayPal API credentials to ensure they’re correct.

    Kim W

    Has anyone solved this problem?

    I’m getting the same error on recurring payments.

Viewing 2 replies - 1 through 2 (of 2 total)
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