Missing products in the feed

  • Resolved shanbagakumar

    (@shanbagakumar)


    1 year, 6 months ago

    Today I am using Google product feed manager and setup a file feed which will be fetched everyday at moring 5 from merchant centre. I have kept the Auto-Generate Your Feed? settings as No Interval. Now frequently one product is left out of the feed (same product) which is creating lot of troubles. So then i usually clear the cache and update the feed and the product is back online. Please help me to resolve this issue.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support islamtamanna

    (@islamtamanna)

    Hi @shanbagakumar,

    It can be a reason that you are facing this issue because you’ve set the Auto-Generate Your Feed settings as “No Interval.” In this configuration, your feed will not update automatically, which can lead to missing products in your feed.

    To resolve this issue, you might consider setting a regular interval for your feed generation, such as daily or hourly, depending on how often your product data changes. This will ensure that your feed is updated regularly without the need for manual intervention.

    If the issue persists even after setting a regular interval, please let me know, and we can further investigate the problem.

    Best Regards,

    Thread Starter shanbagakumar

    (@shanbagakumar)

    Ok now i have changed it to custom and set it as everyday 11 AM so let us see how it works. But it is strange still why the only product is repeatedly left out of the feed

    Plugin Support islamtamanna

    (@islamtamanna)

    Hi @shanbagakumar,

    If you created that product after you created the feed, it could potentially cause the issue. The reason is that your feed settings were not set to auto-update, so any newly added products might not be included in the feed until you manually regenerate it.

    Now that you’ve set the feed to update daily at 11 AM, it should resolve this problem going forward.

    Let me know If the issue persists.

    Best Regards,

    Thread Starter shanbagakumar

    (@shanbagakumar)

    Hi,

    Unfortunately the problem still persisit, this morning my product got left out of the feed. When i check it is only 32 products instead of 33 products in the feed. We need to investigate further and I need your help to get this resolved.

    Plugin Support islamtamanna

    (@islamtamanna)

    Hi @shanbagakumar,

    It is unfortunate to hear that.

    Can you please give me your feed link and screenshots of your feed attributes, feed filter, and the feed settings section here?

    Let me know.

    Best Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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