missing producs in feed, 46 product instead of 66

  • Resolved mcsupportneed1990

    (@mcsupportneed1990)


    1 year, 1 month ago

    hello, there is missing producs in my feed,

    it see 46 product instead of 66 in a category,

    i select only one category i want to make a feed for, i created the feed correctly, but for no apparent reason its missing 20 product, those product are nothing different then the other, what could be the reason?

    thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @mcsupportneed1990,

    To better understand and resolve the issue, could you please provide a screenshot of your feed attributes and feed settings sections? This information will help us analyze the configuration and identify any potential reasons for the missing products in the feed.

    Additionally, ensure that the missing products belong to the selected category and that they meet the criteria set in your feed settings.

    Once we have more details, we’ll be able to assist you more effectively.

    Thank you for your cooperation.

    Best Regards,

    Thread Starter mcsupportneed1990

    (@mcsupportneed1990)

    here is screenshot, yes the product is in same category, no difference, i dont understand why it is not getting uploaded.

    <a href=”https://ibb.co/Lth3Hg7 “>https://ibb.co/Lth3Hg7
    <a href=”https://ibb.co/yB9296z “>https://ibb.co/yB9296z
    <a href=”https://ibb.co/87B4hNK “>https://ibb.co/87B4hNK
    https://ibb.co/gzYV23z

    Hello,

    To resolve the issue you’re facing with the missing products in your feed, please follow these steps:

    • Enable the Include Variable Parent Product (No Variations) option.
    • Disable the Exclude Invisible/Hidden Products option.
    • Finally, update the feed.

    After making these changes, clear your cache and perform a hard reload.

    Let us know if this resolves your issue.

    Best Regards,

    Thread Starter mcsupportneed1990

    (@mcsupportneed1990)

    hello,

    i just tryed your fix,

    unfortunatly it did not change anything

    do you have more idea?

    thank you!

    Hi?@mcsupportneed1990,
    ?
    Thank you for updating us on the situation and sorry to hear that the initial fix didn’t resolve the issue.
    ?
    Considering the persisting problem, let’s explore a few more possibilities:

    • ?If you are expecting any draft product(s) to be included in the feed then please note that without published products it will not be included in the feed.
    • Additionally, please check if there are any private product(s) in your store. If it does then to address this, you can go to the Product Feed Dashboard >> Settings and ensure that the option “Allow private products” is enabled. For reference: <u>Screenshot</u>

    These steps might help in resolving the issue. Let us know if it does.
    ?
    Thank you for your patience.
    ?
    Best regards,

    Hi,
    As I didn’t get to hear from you, I am assuming the issue has been resolved.


    For now, I am marking the thread as resolved, but you can always open a new ticket if you need to.


    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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