• I recently updated the plugin on my clients site, and I have a Post Field called ‘Productions’ which had single line fields ‘year’ ‘duration’ etc.

    When I updated, the Productions field group was still there, but the single line fields have disappeared. They still appear on the actual site, but I can’t edit them in WP anymore.

    I tried adding them back in with Types but it’s saying the field name is already in use.

    Anyone got any suggestions?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anonymous User 14808221

    (@anonymized-14808221)

    This is unexpected.
    Can I ask, from what version to what version you updated, and if you have a backup of the working site?
    If such backup exists, I would suggest to deploy it locally and confirm it works as expected on the outdated version.

    Then, enable your working space to debug the website (for example, enable WP Debug in the install, to log errors)
    Check that all is running smooth and is not showing errors.
    If there are no errors, and all is running smooth, make sure to update WordPress in case it’s outdated, then Types to it’s the latest version by applying the file downloaded from here.

    Don’t update thru the installer or plugin > update area.
    Update manually in the Local server.
    If now the same issue happens, start over again and this time, exclude other software, like plugins or theme (use Twenty Seventeen) and update again manually.

    At this point, you would remain with the same testing site I have locally, where I see no such issues (I usually update existing test sites and re-use them at times like these to check).
    However it might also be that the issue by then still happens, then it could be something I miss in my tests, or some other particular issue, Server, anything that is “unlike” any other install where this did or does not happen.

    In that case I usually need to deploy such sites locally myself using a copy of it (Duplicator), but this is a bit difficult here in WordPress ORG forum, where I have no methods to let you provide me such data privately and securely, moreover I believe it is not allowed generally, I am not sure, to share such data here in this forum.

    To note is that Types, as used here, will be removed by the end of this year.
    Until then we do support it here and also try to solve issues if found (in the code).

    Can you check what happens with the above steps?

    barna

    (@barna)

    Similar problem here.

    Previously, I created custom post type with custom taxonomies, and post fields. I see the posts with full of data, but I can not modify them. If I change the content, I can see it on admin, but not on frontend.

    If I add new post, and I fill the custom post fields, the post is created, but the custom fields are empty. The same issue, I see the posts’ data on admin, but frontend is empty.

    Anonymous User 14808221

    (@anonymized-14808221)

    @barna do you have any more steps than those, which do not lead to the issue locally?
    Also, please acknowledge that Types is about to be deprecated (https://toolset.com/2017/11/types-plugin-is-moving-to-be-a-part-of-the-complete-toolset-package/).
    After 2018 no support or bug fixes are shipped.

    It might be worth to look out for other solutions if we cannot fix this here and now, however, I’ll try as hard I can to replicate it as well if you have more steps it would help me.
    Also, check the error logs and let me know what you see, or/and try with no other plugins, to see if it’s a compatibility issue.

    barna

    (@barna)

    @bedas Thanks your answer. I tried to use old versions of Types plugin, and I changed php version on server, but I couldn’t catch it yet.
    The error log is empty. I guess, some kind of plugin conflict cause this. I check this too.

    • This reply was modified 6 years ago by barna.
    Anonymous User 14808221

    (@anonymized-14808221)

    Did you have any success with?

    Please let me know

Viewing 5 replies - 1 through 5 (of 5 total)
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