Missing Orders During Order Export Import

  • Resolved desertfoothills

    (@desertfoothills)


    1 year, 7 months ago

    Hello, I tried to export my orders using a quick export and then import them to another wordpress site with the same plugin. Only a portion of the orders made it from the old site to the new site.

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @desertfoothills,

    We appreciate you reaching out to us.

    Could you please let us know if any error messages are displayed when importing the orders? Also, please check the import log file to see why some orders were skipped from importing. If there were any failed imports due to ID conflicts, this will be recorded in the log file.

Viewing 1 replies (of 1 total)
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