Missing native field (upsell from woocommerce) in fieldmaps

  • Hello,

    I have an active mapping for a fieldmap that syncs fields between woocommerce product and salesforce object (native like product title or custom thanks to the ACF plugin).

    I noticed that the native woo Upsell field (_upsell_ids) was missing from my mapping. I was able to find it and map it a few days ago. Just like the woo Cross-Sell field which has not disappeared

    When I search for it in the wordpress fields : I can’t find it at all.

    How can I add it again? Why only him?
    Thanks in advance for your help!

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  • Plugin Author Jonathan Stegall

    (@jonathanstegall)

    If it’s stored in a default WordPress table (ex wp_posts or wp_postmeta), there are a couple of reasons you might not see it:

    1. If there are no values for the field. WordPress can’t locate the field if there are no values.
    2. If the plugin has an incorrectly generated cache of fields. You can check this by clicking the link at the bottom of any of the plugin settings that says “Clear the plugin cache.” You’ll also want to click that link if the field didn’t have a value and it does now, so the plugin can check again for fields,

Viewing 1 replies (of 1 total)
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