Missing Messages template in some mails

  • Resolved RonaldS

    (@norus)


    5 years, 10 months ago

    I see that in some emails I do not get the default message template.
    When sending test mail of the template – test Newsletter I get the correct message template.
    Here the emails when I do not get the template at all:
    Welcome aboard, {name}
    Please confirm subscription
    Goodbye
    and maybe some more.

    Did you forget to include the template here or do I do something wrong or forget?
    Hope you can help me correcting this.
    In all occasions customers should get the message template (if present).
    Else it will be an in-consequent system.

    An other issue is this:
    I disable the sending of Goodbye, but despite this I get the mail with Goodbye.

    Regards,
    Ronald

    • This topic was modified 5 years, 10 months ago by RonaldS.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Hi, when the email are missing the template? It’s a bug. Maybe when you test them form the email message configuration? Try with the latest version, we do some fixes.

    About the goodbye message, I’ll check it.

    Thank you, Stefano.

    Thread Starter RonaldS

    (@norus)

    I mentioned the emails that do not get the template:

    1) Welcome aboard, {name}
    2) Please confirm subscription
    3) Goodbye

    I use always the latest version of your plugin.

    Plugin Author Stefano Lissa

    (@satollo)

    Hi, but are going out without template on regular subscriptions or testing from the admin side?

    Stefano.

    Thread Starter RonaldS

    (@norus)

    From the front site.
    Not from admin part.

    Plugin Author Stefano Lissa

    (@satollo)

    Uhm, I tested in my blog and it works. Really strange. The template (configured in the template panel) has the {message} tag inside?

    Thread Starter RonaldS

    (@norus)

    sure.

    Plugin Author Stefano Lissa

    (@satollo)

    The bug should be solved in the latest version.

    Thank you, Stefano.

Viewing 7 replies - 1 through 7 (of 7 total)
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