missing membership levels

  • Hello, how are you?
    I have found that the membership levels I had created have disappeared.
    Now, if I try to re-create them I get an alert saying ” An unexpected error occurred while trying to add the membership level.”
    How can I fix this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter cannibales1974

    (@cannibales1974)

    2022-5-17 14:01:05 – Starting rcp_check_for_expired_users() cron job.
    2022-5-17 14:01:05 – Starting rcp_check_for_soon_to_expire_users() cron job.
    2022-5-17 14:04:16 – Failed inserting new membership level into database. Args: array (
    ‘name’ => ‘Gratis’,
    ‘description’ => ‘Gratuito’,
    ‘duration’ => ‘0’,
    ‘duration_unit’ => ‘day’,
    ‘trial_duration’ => ‘0’,
    ‘trial_duration_unit’ => ‘day’,
    ‘price’ => ‘0’,
    ‘fee’ => ‘0’,
    ‘maximum_renewals’ => 0,
    ‘after_final_payment’ => ”,
    ‘list_order’ => 0,
    ‘level’ => ‘1’,
    ‘status’ => ‘active’,
    ‘role’ => ‘subscriber’,
    ‘maximum_renewals_setting’ => ‘forever’,
    ‘rcp-action’ => ‘add-level’,
    ‘rcp_add_level_nonce’ => ‘5ffad3186f’,
    ‘_wp_http_referer’ => ‘/wp-admin/admin.php?page=rcp-member-levels’,
    )

    Plugin Support favoriteswan

    (@favoriteswan)

    Hi. Please clarify a bit more. I am assuming that you mean that you do not see your Member Level plans on your registration form. Please correct me if I am wrong.

    What kind of Member Levels have you set up? RCP is working on a fix to display free Member Levels if you also have Trial Member Levels set up.

    If it’s a different situation, like you are adding Member Levels in the WordPress dashboard > Restrict > Member Levels and they literally disappear – this would be a database issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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