missing markers in vendors map

Hello Arsenalemusica,

Thank you for reaching out to us.

According to the flow, all the vendors should be visible on the vendor map page and if it’s not visible then kindly check if you have checked the allow location option as you can see here (https://prnt.sc/vxfehy).

Waiting for your reply.

…appparently that is not the cause

Can you please help me to understand the issue with the help of a video clip so that we can guide you accordingly.

Waiting for your reply.

hello, I currently have deleted my test vendors, but the problem was simply that the map was not showing their locations. It just stays on this default position, even if I click to accept geolocation

Hi @arsenalemusica,
This will only show the vendor’s markers on that map. Otherwise, it will show the default lat lang area.

but that’s my point, there were no markers when I had the vendors listed

Hi @arsenalemusica,
The vendor must have an address. Log in as a vendor then go to storefront then set store address

my friend, I wouldn’t have opened this ticket if I wasn’t sure I had everything set, included the addresses ?? I’m not using Storefront but another theme

– if I create the address from my theme, it doesn’t reflect in WCMP admin backend
– if I create the address in WCMP admin backend, it reflect in the Vendor’s shop settings but not in the map
– if I create the address in the map, the vendor gets deleted from the vendor’s list page

I think it’s built wrong, isn’it?

By default we have this flow as shared in the video link (https://www.loom.com/share/74d09fa93aff4a6c82fb9ca1a0f02a14).

I cannot make videos, please have a look at this image

Hello,

The store address is the address that displays in the shop page of the vendor as you can see here (https://prnt.sc/w75mbm).

The store location is the location which will be visible in the map. The store address will not be visible in the map as at present we do not have this feature.

Kindly let us know if you need any further assistance.

Hello there, I have re-tested everything and I can see that the marker appears only if I accept the geolocation. Is it not possible to show the markers by default, without triggering the geolocation popup?

Hi,
You can set the default position if the user denied the request for geolocation.
Follow the thread link – https://wc-marketplace.com/support-forum/topic/map-default-spot-map-when-no-geolocation-allowed-or-found/

Regards,

..that sounds like the correct code/solution, however the current /vendor-list.js core files are different thant hose therefore I cannot just add the code to line 47. You need to tell me the exact placement, also because I’m not a developer and I cannot figure it out by myself ??