Missing Invoice number

  • Resolved gore.m

    (@gorem)


    4 years, 4 months ago

    Hello,
    I found out that we have one missing number between invoices (We have installed: free plugin v2.5.2 + Pro v2.4.1), it seems that it happen during an unsuccessful customer order/payment (3 times)… it happened in the following steps
    1) waiting payment > cancelled > payment cancelled by customer > payment expired
    2) waiting payment > cancelled > payment expired
    3) waiting payment > failed > payment cancelled by customer > payment expired

    There is not invoice checked on order page (so it should not be generated).

    It is first time it happened.

    Invoice should be generated (we have in settings), only if:
    – Order processing
    – Order processed
    – Returned order
    – Customer Document / Order Details (Manual Email)
    – Customer Credit Note

    Where can be problem?
    Is it possible fill in missing invoice number?
    Thanks you

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