Missing images

Hi @cumfnum

FooGallery and FooBox do not have a feature, or even the permissions, that could enable them to delete or recover deleted images, videos or any other media/asset from your WordPress installation.

I’d like to kindly ask you to get in touch with your hosting provider or developer who can assist you to recover those images by reverting to a backup of the site if there is one.

Thanks.

Kind regards,
Elvis.

Hey there Elvis,

I? got in touch with hosting who advised to deactivate all plugins then reactivate to see which one was causing the problem. I did what they suggested and it’s miraculously been fixed.?I’m not sure what happened or why but it’s been fixed,

Thanks,

Num.

Here is a thought: Were the images that were missing located in a path like this?
wp-content/cache/2022/07/myfile.jpg

We just discovered this on a legacy site, that a page was missing its images! Caused a mild heart attack.

For whatever reason, rather than using the wp-content/cache/ folder
the FooGallery plugin slaps a cache folder in wp-content.

I do not know if this cache folder is automatically cleared when adding new images or there is a new phase of the moon, but we had to go to the settings of FooGallery to clear it.

wp-admin/edit.php?post_type=foogallery&page=foogallery-settings

Click the aptly named button, Clear Gallery HTML Cache
(assuming you have the “Enable HTML Cache” button checked).

Personally, I think this sort of cache folder should be in wp-content/cache/ and should be flushed when clearing cache-in-general. I mean, that’s what we have this constant WP_CACHE for, right? ??

We also went into Troubleshooting mode, which was somewhat helpful, I heartily recommend using that.

@bkjproductions Thanks!